FAQ Frequently Asked Questions
Who are Allsalvia.co.uk?
Allsalvia are a UK based mail order headshop company and we have been trading online since 2001, you can contact us by phone (0800 6127 420), email (see header) or postal mail (see below)
Where do allsalvia ship?
We ship our products worldwide except for the USA and orders shipped outside of Europe are at the purchasers own risk. We advise you to check your local laws before ordering. Sorry but we cannot ship to the USA any of our products under any circumstances.
How do allsalvia ship orders?
We use the royal mail postal service and we send all UK packages recorded delivery with first class postage. Overseas packages will be delivered to your door by your national postal/mail service and tracking is available if you selected priority mail at checkout – please e-mail us if you have any tracking queries
How much does shipping cost?
This depends on the weight of the item you have ordered and where it is being sent. A light item like a pack of seeds will cost £2.50 for recorded delivery in the UK and a heavier item like a being will cost £4. The best way to work out the price of shipping is to add the items to your shopping cart, select your destination country and click on update cart; our shipping cost will then be displayed.
How long do orders take to arrive?
Orders sent within the UK normally take 1-3 working days and foreign orders usually take 5-7 working days
Do you ship cannabis seeds in their original breeder packs?
We always ship seeds in original packs unless a special request is made by the customer.
Do allsalvia send packages discretely?
Yes, all items are sent in plain padded envelopes or plain cardboard boxes for bigger items with a PO box return address on the back and the customers address label on the front. There is obviously no mention of our trading name, website or the contents of the order anywhere on the package
Legality of products we sell in the UK
All the products we sell are legal in the UK, please check your local laws prior to ordering if you live outside of the UK.
What are my payment options for my order?
- Paythrough the website using a debit or credit card
The website uses SSL 128 bit encryption on a secure server so your data is protected
- Send payment in the mail – 10% discount
UK customers can send us a cheque, a sterling postal order or cash in the mail.
Overseas customers can send us cash in the mail; we accept UK pounds, Euros, Canadian dollars, USD and Australian dollars.
choose the directpay option in the checkout to get instructions and receive a 10% directpay discount. If you are sending cash we recommend you send it registered mail as we cannot be held responsible for its loss on the way to us
- Send a money order.
This is a good method for people wanting to send a discrete payment securely.
We accept on electronic money orders (not paper money orders) and choose the money order option in the checkout to get instructions and receive a 10% directpay discount
- Bank transfer – choose the bank transfer option in the checkout and receive a 10% directpay discount
Can I pay allsalvia using a pre-paid or gift card?
Yes allsalvia can accept payment from any card with the VISA logo on but many gift cards have restricted use for domestic purchases so please check this first.
How can I contact allsalvia?
E-mail: click on the e-mail link in the header of this page.
Contact allsalvia by Phone
UK: 0800 6127 420
Overseas: +44 800 6127 420 or + 44 7855 784 434
USA: 011 44 800 6127 420 or 011 7855 784 434
You can get us Monday to Friday 9am to 10pm GMT and you can try calling at the weekend too but we will not always be in the office.
PO BOX 59